Terms and conditions of sale

These terms and conditions of sale (the "Terms") govern the relationship between LEADGOAT LLC, a limited liability company (LLC) formed in the State of New Mexico, United States, registered with New Mexico Secretary of State under Entity ID 0008137159 (articles of organisation filing number 3314202), whose principal and mailing address is 539 W. Commerce St #1964, Dallas, TX 75208, United States ("Quotbox"), and any business registered on the platform accessible at https://quotbox.com (the "Platform") to purchase quote requests (the "Partner").

The Platform is exclusively reserved for professionals acting in the course of their business and duly registered or identified under the rules of their country, in countries where the service is offered. These Terms govern that business-to-business relationship; they do not govern a requester's simple, free quote request.

Registration constitutes acceptance of the Terms presented at that time, and the acceptance date is recorded. Article 18 governs the application of a new version to Partners already registered.

• Requester: a natural or legal person who has submitted a quote request to buy or hire a container on one of Quotbox's websites or a website in its network.
• Lead: a quote request that has been checked and published on the Platform, comprising a description of the requirement and the Requester's contact details.
• Preview: an anonymised presentation of a Lead (requirement, quantity, approximate location, timeframe and price), without the Requester's contact details.
• Shared Lead: a Lead that may be purchased by several Partners, up to a maximum of 5 and the number of professionals stated to the Requester in their consent.
• Slot: the right to purchase a Shared Lead, numbered in order of purchase (the first Slot belongs to the first purchasing Partner).
• Exclusive Lead: a Lead purchased by a single Partner and removed from the Platform.
• Credit: a unit of account used to purchase Leads; 1 Credit equals €1 excluding VAT.
• Subscription: a monthly plan taken out by the Partner (Essential, Pro or Premium), which provides access to Lead purchases and includes Credits each month.
• Top-up: a one-off purchase of additional Credits.

Quotbox collects quote requests on its own websites and those in its network from individuals and professionals wishing to buy or hire containers, site cabins or modular units. Each request undergoes automated checks and, where applicable, moderation (telephone format, duplicates, location and quality score) before being published on the Platform.

The Partner defines its criteria (geographical area, by country or region, products and customer types), views Previews, receives alerts according to those criteria and purchases the Leads of its choice using its Credits. It then gains access to the Requester's full contact details, which may also be sent to it by email, and has access to sales follow-up tools.

Quotbox acts as an intermediary: it neither sells nor hires out containers, is not a party to contracts concluded between the Partner and the Requester, and guarantees neither the conclusion nor the proper performance of those contracts.

The Partner registers by providing accurate and up-to-date information about its business, including its country of establishment, national registration number and the tax identifiers required for its situation. Where relevant, its VAT number is verified through the European Commission's VIES system. Each account is verified by Quotbox, which may refuse registration, particularly where information is inaccurate or the business activity is unrelated to containers.

The number of users associated with the account depends on the Subscription. Login credentials are personal and confidential: the Partner is responsible for the use of its account and must inform Quotbox without delay of any unauthorised use.

Purchasing Leads requires an active Subscription. Subscription features and prices (monthly price excluding VAT, included Credits, discount on Lead prices, delay before access to new Leads, exclusivity, automatic purchasing, number of users and webhook) are presented on the Pricing page and in the Partner's account.

• Term: the Subscription is taken out for one month and automatically renews from month to month, with no minimum term.
• Payment: the price is payable in advance at the start of each period. Included Credits are added to the Partner's account upon each payment.
• Changing plan: the Partner may change Subscription at any time. The change takes effect immediately: a new period begins, the new plan's price is charged and its included Credits are added. The current period is not refunded pro rata.
• Cancellation: the Partner may cancel at any time from its account. Cancellation takes effect at the end of the current period, until which the Subscription remains active, and may be reversed before then. No refund is due for a period already started.
• Payment failure: if a renewal payment fails, Lead purchases are suspended. If payment is not brought up to date within 3 days, the Subscription ends.

Credits may be used exclusively to purchase Leads on the Platform while a Subscription is active. Unused Credits carry over from one period to the next and do not expire while the account remains open.

A Partner with a Subscription may purchase Top-ups, whose prices and any bonuses are shown in its account and on the Pricing page.

Credits are non-refundable, cannot be converted into money and cannot be transferred. As an exception, if Quotbox closes the account without fault on the part of the Partner, unused Credits from Top-ups are refunded.

The price of each Lead, expressed in Credits, is determined by Quotbox according to a pricing schedule that takes into account, in particular, the product type, intent (purchase or hire), customer type, quantity, project timeframe, telephone number verification and the Lead's country (a coefficient for each country, published on the Pricing page). Prices are expressed in euros, regardless of the Partner's or Lead's country. The price ranges from 10 to 600 Credits per Slot, unless Quotbox sets a specific price for a given Lead.

The price of a Shared Lead depends on the Slot purchased, meaning the number of Partners that have already purchased it: slots 1 to 3: full price; slots 4 and 5: price reduced by 40%. It also decreases with the length of time since the Lead was published, according to the schedule published on the Pricing page. The discount associated with the Partner's Subscription is applied last. The price of an Exclusive Lead equals 3 times the price of the first Slot.

The applicable price is the one displayed to the Partner at the time of purchase, for the Slot then on sale. If another Partner takes that Slot before confirmation, the purchase is not completed and the next Slot's price is presented to the Partner, which is free to accept it. Quotbox may change its pricing schedule at any time; changes apply to subsequent purchases.

• Shared Lead: the same Lead may be purchased by a maximum of 5 Partners, and never by more Partners than the number stated to the Requester in their consent: some Leads therefore have fewer Slots. The number of Slots remaining and the price of the Slot on sale are shown in the Preview.
• Exclusive Lead: reserved for Subscriptions that include this feature, an exclusive purchase is possible only if no Partner has yet purchased the Lead and within 48 hours of its publication.
• Priority access: depending on the Subscription, a Lead may become available to purchase only after a delay following publication.
• Automatic purchasing: where its Subscription allows, the Partner may enable automatic purchasing of Leads matching its criteria, within the maximum price and budgets it has set. Purchases made in this way are deemed to have been made by the Partner.
• Spending cap: the Partner may set a monthly cap above which no purchase is possible.

A purchase becomes binding upon confirmation: the corresponding Credits are deducted and the Requester's contact details are made available in the Partner's account. A Lead remains offered for sale for a maximum of 10 days after publication; after that, it is no longer visible or available to purchase. Purchased Leads remain accessible in the Partner's account.

On each purchase, Quotbox sends the Requester an email identifying the Partner that will contact them, together with its town or city, telephone number and website where provided.

The Partner may dispute a purchased Lead from its details page, within 2 days of purchase, for one of the following reasons:

• Unassigned or incorrect phone number
• Invalid email address (rejected / bounced)
• Duplicate of a lead already purchased (< 30 days)
• Area or category does not match the listing
• False request (the contact did not request anything)
• The prospect withdrew consent before any contact

Any other reason is assessed on a case-by-case basis. However, the following situations fall within the normal risks of sales prospecting and do not qualify for a refund:

• The prospect cannot be reached or does not respond
• The prospect has chosen a competitor
• The project has been abandoned or postponed
• The prospect considers the price too high

Each complaint is reviewed by Quotbox, which may request supporting evidence. Duplicates detected by the Platform and withdrawals of consent are accepted automatically. An accepted complaint results in a refund in Credits of the price paid, to the exclusion of any other compensation.

Quotbox monitors each Partner's complaint rate: misuse of the procedure may result in manual review of all its complaints or even suspension of its account.

The Partner undertakes to:

• use each Lead solely to respond to the Requester's quote request, for the products and services concerned;
• not resell, transfer, hire out, exchange or disclose Leads to third parties, whether free of charge or for payment, other than its own employees and staff bound by confidentiality;
• not add Requesters' contact details to marketing databases unrelated to their request;
• comply with the marketing rules applicable in the Requester's country (consent, permitted days and times, number of calls and local opt-out lists), clearly identify its business and state the source of the contact details;
• immediately respect any objection and cease all contact as soon as the Requester asks or Quotbox notifies it of a withdrawal of consent;
• cease using a Requester's contact details more than 12 months after their request, unless a business relationship has been established in the meantime;
• comply, as a data controller, with the GDPR where it applies and other data protection rules applicable to its situation for the data received (informing individuals, security, limited retention periods and exercise of rights).

Any breach of these obligations may result in immediate suspension of the account, without refund of Credits and without prejudice to any claim for damages. The Partner indemnifies Quotbox against any claim by a Requester or an authority arising from failure to comply with these obligations.

Quotbox undertakes to use reasonable efforts to:

• collect requests with Requesters' express consent, time-stamped and retained;
• carry out reasonable consistency and quality checks before publication;
• forward each Shared Lead to a maximum of 5 Partners, and never to more Partners than the number stated to the Requester;
• ensure the availability of the Platform, except during maintenance and in cases of force majeure.

Quotbox guarantees neither a minimum volume of Leads, nor their geographical distribution, nor the accuracy of information provided by Requesters, nor the conclusion of a sale.

Prices are stated excluding tax, in euros. An invoice is issued for each payment (Subscription or Top-up) and made available in the Partner's account. LEADGOAT LLC is a US company and has no VAT registration in the European Union as of this version.

Tax treatment depends, in particular, on the nature of the service, the Partner's place of establishment, its business status and the rules applicable to the transaction. Any taxes collected and the total amount payable are shown before payment and on the invoice. For a business established in the European Union purchasing a service from a US company, VAT reverse charge may apply depending on the circumstances and classification of the service; the Partner remains responsible for the returns and taxes for which it is liable.

The Partner warrants that its country of establishment, business status and tax identifiers are accurate and informs Quotbox without delay of any change. Quotbox may verify the identifiers provided, including through VIES where that system is relevant.

Payment is made by payment card or any other method offered, through a secure payment provider. The consequences of a payment failure are described in Article 5. Unpaid amounts remain due and may be pursued through remedies permitted by the contract and applicable law.

Quotbox is liable only for direct and foreseeable damage resulting from a proven breach of its obligations. It cannot be held liable for indirect damage, such as loss of turnover, customers, opportunity or reputation.

In all circumstances, Quotbox's total liability under the Terms is limited to the amount excluding tax actually paid by the Partner during the twelve (12) months preceding the event giving rise to the claim.

The Partner is solely responsible for its communications with Requesters, its offers, its quotes and the performance of contracts it concludes.

Quotbox may suspend or close a Partner's account following a formal notice that remains unremedied for eight days, or immediately in the event of a serious breach (reselling Leads, failure to comply with marketing rules, fraud, misuse of complaints or non-payment), without prejudice to any claim for damages.

The Partner may request closure of its account at any time by writing to [email protected], after cancelling its Subscription. Obligations relating to the use of Leads already purchased (Article 10) survive account closure.

Each party complies with the regulations applicable to personal data protection. Quotbox processes data relating to the Partner's users in accordance with its privacy policy. For purchased Leads, the Partner acts as an independent data controller.

The Partner agrees that its company name, town or city, telephone number and website may be sent by email to each Requester whose Lead it purchases, this information being necessary to inform Requesters about the recipients of their data.

The Platform, its software, content and databases are the exclusive property of Quotbox. The Partner is granted a personal, non-exclusive and non-transferable right of use, limited to the duration of its registration. Any systematic extraction, reproduction or reuse of Previews or Leads outside the circumstances provided for in the Terms is prohibited.

Each party undertakes to keep confidential the non-public information disclosed by the other party under the Terms, throughout their duration and for two years after they end.

Quotbox may change the Terms and Subscription prices and features. The Partner is informed by email and in its account at least 15 days before the changes take effect. If it rejects these changes, it may cancel its Subscription before that date; otherwise, the new terms apply from the next period. Changes required by law or by an authority may apply immediately.

Neither party is liable for a breach to the extent that it results from an event beyond its reasonable control that prevents performance of the obligation concerned, subject to applicable mandatory rules.

The Terms are governed by the laws of the State of New Mexico and applicable United States federal law, subject to applicable mandatory provisions. They may be offered in several languages: in the event of a discrepancy, the English version prevails, subject to those same provisions.

In the event of a dispute, the parties seek an amicable resolution before taking legal action. If no agreement is reached within thirty days, disputes between LEADGOAT LLC and the Partner under the Terms fall within the jurisdiction of the state or federal courts located in New Mexico, to the extent permitted by applicable rules. This clause does not deprive any person of mandatory rights, remedies or jurisdictional protections, including those concerning data protection. Remedies provided for by the GDPR, where it applies, remain available.